Around Cambodia

A visa is required by all nationalities. A single entry visa should be arranged in advance of travel.
Unlike many other tour operators, we include your entry visas in the price of our tour. We handle the entire visa process – all you need to do is fill out the form and send your passport to us. We are always on hand to help you with any questions or queries you might have when completing the form. 

Phone Calls
International and domestic calls can be made from your hotel room. To call the UK the international access code is 00, followed by the country code 44, then the local area code (omitting the first 0), then the number. To call Wendy Wu Tours it is 00 44 207 403 7860. Emergency 24 hour telephone (out of office hours) is 00 44 7984 041 625.
 
Mobile Phones
Mobile phones are growing in popularity and you will find high quality coverage. There are active roaming agreements with all phone carriers; however SMS and call rates can be expensive. We recommend that you contact your mobile supplier if you intend to use international roaming during your holiday and ensure you investigate all associated costs before you leave the UK.
 
Internet & Email
Internet cafes can be found in all major cities and even in some small towns. This is often the easiest and cheapest way to stay in touch. Most hotels have a business centre with internet access, but at a slightly higher rate. Some hotels may have Wi-Fi which usually comes at an additional cost and may only be available in hotel lobbies. 

Tipping is an expected element in the tourism industry today and Cambodia is no exception. Many passengers are often uncertain of how much to tip so we have established a tipping system whereby every passenger gives a set amount to the National Escort who will distribute the amount appropriately. On multi-country tips, this amount will be paid in stages on arrival in each country. If there is no National Escort, you will need to give your money to your Local Guides and tipping amounts for each city will be shown in your final itinerary. The amount for the kitty is calculated for each tour depending on the length, group size, and services used during the trip.
 
We will indicate the tipping amounts in your final documents for guidance.

A lot of tourist shopping in Southeast Asia is made up of copied brand items and reproduced antiques. We have had cases where passengers have bought goods in stores, especially jewellery only to find upon their return home that they are of inferior quality.
 
In keeping with most people’s interest whilst on holiday, your tour will include a reasonable number of opportunities to visit local shops and government factories. This may vary depending on local conditions, and should never interfere with your itinerary’s included sightseeing.
Shopping can be fun and entertaining, especially in local markets in Southeast Asia where souvenirs can be purchased for next to nothing. However passengers must realise that in Southeast Asia the authenticity and value of goods is always questionable. If the price seems too good to be true, then it probably is! 

The cost of all meals is included in your group tour cost. Breakfast is a combination of local and western food, usually served buffet style at the hotel you are staying in. Lunches and dinners consist of traditional cuisine and are served at reputable local restaurants. As is traditional in this region, lunch and dinner consists of small dishes of local cuisine which is then placed on the table for everyone to share so you can experience the variety of speciality dishes. The amount served is more than ample for the whole group. We aim to cater to the tastes of the majority of people and so the food is not too spicy or unusual in taste.
 
Drinks will be at each tour members’ own expense and paid for at the end of each meal. Beer is widely available and cheap. Westernstyle wine is very expensive to import and is not widely available except at upmarket restaurants. Bottled drinking water, soft drinks and fruit juices are also widely available – remember that you should only have ice or fruit juices from a trusted restaurant, where they will use boiled or bottled water.

Due to the French colonial influence in some Southeast Asian countries, black tea (commonly referred to as ‘lip-ton’ by the locals), coffee and baguettes are available in most places. However, the local style is to have sweet condensed milk with their tea and coffee. Fresh dairy milk is not usually served but many restaurants will provide this if requested. ‘Cafe Sua-da’ (or iced coffee with milk) is a favourite choice amongst the locals.